Shipping - What You Need To Know

Free Shipping
We offer FREE shipping on orders of $50 or more within the continental US (excludes AK, HI, Puerto Rico, APO/FPO). Typical carriers and service types we use for free shipping include UPS Ground and USPS Prioirty Mail. If you don't like to pay for shipping (who does?), then simply order at least $50. Enjoy!

Fast Service
Our goal is to ship your order the day you place it! If you're like us, you probably placed it the day you ran out of your current supply so we do our outmost to get you your goods ASAP.

To help us deliver on this goal, we always show our current inventory when you shop. As a result, you can be confident that we have what you need ready to ship. In the rare cases where we make an inventory mistake, we will email you within 24 hours to inform you of the mistake and let you know when to expect the order to ship. In these rare cases, you will always have the opportunity to cancel your order if the delay - no matter how short - doesn't work for you. That said, we ship more than 99% on time so we're confident we'll meet your expectations.

Here are a few more things to keep in mind to further ensure we meet your shipping expectations:

  • Orders need to be placed before 3 pm Pacific Time to ship same day. Order placed between 3 - 4 pm may ship that day but we can't guarantee it.
  • Orders placed on Saturday/Sunday will ship on the following Monday
  • UPS does not deliver on Saturdays unless you request it and pay an extra fee (contact us if you want this service)
  • UPS Ground takes 1 - 5 business days. The time depends on how far you are from our Hermosa Beach - California - store. See the UPS Ground Shipping Map below for shipping time estimates.
  • USPS is closed during Federal Public Holidays and UPS observes many of these as well. As a result, you may experience a 1 -2  day delay if your shipping period overlaps one of these Holidays. Federal Public Holidays include New Year's Day, Martin Luther King Jr's Birthday, President's Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, and Christmas Day.

If you have any questions we didn't address above, please do not hesistant to contact us.

Thank you for trusting us with your sports nutrition and wellness needs,

Team FTM

UPS GROUND SHIPPING MAP - from Hermosa Beach, CA

eCommerce Development @Matrid

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